veylstudio · Customer information
Terms and Conditions
Terms for shopping with veylstudio.
Products and prices
Products, available options, measurements, and prices are described on their individual pages. Prices are in USD. Please review the selected length and your order details before submitting payment. Screen settings may affect color appearance.
Payment authorization and order acceptance
By submitting a payment request, you authorize payment for the displayed total using your selected payment method. An order is accepted when confirmed. If you have a question about the status of a payment or order, contact us.
Delivery
We deliver to all 50 United States and Washington, DC, with free standard shipping. Handling is 1–2 business days and transit is 3–4 business days after dispatch. Our Shipping Policy explains the fixed cutoff and business-day calculation. Delivery estimates are not guarantees.
Returns and refunds
Return requests may be made within 30 days of receipt under the Return & Refund Policy. No restocking fee applies. Company errors, damage, defects, and incorrect items receive company-paid return shipping; customers pay for change-of-mind returns. Approved refunds return to the original payment account within 10 days.
Using the site
Use the site lawfully and provide accurate contact and address information when making a purchase or requesting support.
Customer support
Contact [email protected]. The legal business name is veylstudio; our company and authorized return address is 7 Impasse du Fayel, Le Fayel, 27320 Marcilly-la-Campagne, France.
Questions? [email protected]